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Legal Document

Cookie Policy

How we use cookies and similar technologies

Effective: 1 January 2025 | Version 1.0 | ~5 min read
Table of Contents
1. What Are Cookies 2. Types of Cookies 3. Third-Party Cookies 4. Managing Cookies 5. Do Not Track 6. Policy Changes 7. Contact
Terms of Service Privacy Policy DPA

PECR Compliant

This Cookie Policy explains how whatcleaner uses cookies and similar technologies when you access our Service. By using our Service, you consent to our use of strictly necessary cookies as described in this policy.

1. What Are Cookies

1.1. Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.

1.2. We use cookies and similar technologies (such as local storage) to:

  • Enable essential functionality of the Service
  • Maintain security and prevent fraud
  • Remember your preferences
  • Understand how you use the Service (analytics)

2. Types of Cookies We Use

2.1. Strictly Necessary Cookies

These cookies are essential for the Service to function and cannot be disabled. Without these cookies, the Service will not work properly.

Cookie NamePurposeDurationType
connect.sid Session management - keeps you logged in and maintains your session state Session / 24 hours First-party
_csrf Cross-Site Request Forgery protection - security token to prevent malicious requests Session First-party
cookie_consent Records your cookie preferences 1 year First-party

Legal Basis: These cookies are strictly necessary for the provision of the Service you have requested and do not require consent under PECR Regulation 6(4).

2.2. Performance and Analytics Cookies

These cookies help us understand how visitors interact with the Service by collecting anonymous information.

Cookie NamePurposeDurationType
_analytics_session Anonymous page view and feature usage tracking Session First-party

Note: Analytics cookies are not set for administrator accounts. Data collected is anonymised and aggregated.

2.3. Functional Cookies

These cookies enable enhanced functionality and personalisation.

Cookie NamePurposeDurationType
theme_preference Remembers your display preferences (if applicable) 1 year First-party
sidebar_state Remembers navigation sidebar state Session First-party (Local Storage)

3. Third-Party Cookies and Services

3.1. We use third-party services that may set their own cookies when you interact with certain features:

ServicePurposeCookie Policy
Stripe Payment processing - sets cookies for fraud prevention and payment functionality Stripe Cookie Policy
Sentry Error monitoring - may set cookies for session tracking when errors occur Sentry Privacy Policy

3.2. We have no control over third-party cookies. Please refer to the respective third-party cookie policies for more information.

4. Managing Your Cookie Preferences

4.1. Browser Settings: Most web browsers allow you to control cookies through their settings. You can:

  • View cookies stored on your device
  • Delete existing cookies
  • Block all or specific cookies
  • Set preferences for different websites

4.2. Browser-Specific Instructions:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

4.3. Warning: Disabling strictly necessary cookies will prevent you from logging in and using the Service. The Service requires cookies to function.

5. Do Not Track Signals

5.1. Some browsers include a "Do Not Track" (DNT) feature. We respect DNT signals and will not set non-essential tracking cookies when DNT is enabled.

5.2. Strictly necessary cookies required for the Service to function will still be set regardless of DNT status.

6. Changes to This Cookie Policy

6.1. We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

6.2. The "Effective Date" at the top of this policy indicates when it was last revised.

6.3. We encourage you to review this policy periodically.

7. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us via the help form on our help page.

Document Version: 1.0 | Effective: 1 January 2025

This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service.

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